How do Pre-Orders work?
We have some really exciting new products for all you pocket lovers out there! We hope you not only LOVE them, but also find them very useful. And maybe help you feel a little bit organised.
PRE-ORDER INFORMATION
Please see the summary of our Pre-Order Terms and Conditions below, as well as the Pre-Order section on our FAQ page.
Pre-order Terms and Conditions summary
- Payment for Pre-Orders will be made in full at the time of placing your order.
- We intend to ship all Pre-Orders as close to our intended ship date as possible and will endeavour to contact you should this change.
- Pre-Orders will be shipped in the order in which they are placed.
- No split orders – items that are in stock at the time of ordering will be shipped with pre-ordered items.
- All contact details must be up to date to ensure accurate delivery, please email us to make any changes to your information: hello@arraybags.co
- If we are unable to ship pre-orders 90 days from placing the order, a full refund is available on request.
DISCLAIMER: This summary is intended to assist you to understand the Terms and Conditions of Pre-Order detailed in our Terms and Conditions policy and are not intended to be comprehensive. Please read the full Terms and Conditions of Pre-Orders before placing your Pre-Order.
Summary of Pre-Order information:
- Payment for Pre-Orders will be made in full at the time of placing your order.
- We intend to ship all Pre-Orders as close to our intended ship date as possible and will endeavour to contact you should this change.
- Pre-Orders will be shipped in the order in which they are placed.
- No split orders – items that are in stock at the time of ordering will be shipped with pre-ordered items.
- All contact details must be up to date to ensure accurate delivery, please email us to make any changes to your information: hello@arraybags.co
- If we are unable to ship pre-orders 90 days from placing the order, a full refund is available on request.
DISCLAIMER: This summary is intended to assist you to understand the Terms and Conditions of Pre-Order detailed in our Terms and Conditions policy and are not intended to be comprehensive. Please read the full Terms and Conditions of Pre-Orders before placing your Pre-Order.
Pre-Order FAQs:
When will I get my order?
Once we have received and checked our stock we will let you know, and then madly pack and dispatch all the pre-orders in the order in which they were placed. We will let you know ASAP should the expected delivery date change.
Do I pay for my pre-order up front?
Yes, payment in full is required when placing your pre-order.
Can I cancel my pre-order?
You can cancel your pre-order, however an administration fee of $5 will be deducted from the refunded amount. Please email us to arrange a cancellation: hello@arraybags.co
If I order an item that is currently in stock, will I receive two deliveries?
No, you will receive only one delivery when the pre-ordered items become available. You will need to place two separate orders if you want to receive an available item earlier.
Why should I place a pre-order?
You can place a pre-order to ensure that you are the first to receive a new release!
Anything else?
Please see our full terms and conditions regarding pre-orders, and do not hesitate to contact us if you have any questions at hello@arraybags.co